Wedio Global Coverage — your protection when renting, lending and subscribing to film & photo equipment through Wedio against damage or theft.

Wedio Global Coverage is available for most listings, and covers up to £25,000 in the UK and €30,000 in the EU in replacement value. The coverage is an affordable way to cover your equipment when renting through Wedio.

With Wedio Global Coverage we are introducing the ultimate global On-Demand coverage of film & photo equipment for members of the Wedio community.

What is covered?

Camera equipment and / or related equipment rented or subscribed to through Wedio. Wedio Global Coverage covers:

  • Damage

  • Theft

  • Voluntary parting

Read more here.

The Wedio Global Coverage applies to damage that occurs during your rental or subscription through Wedio.

Damage is anything that impairs the functionality of the gear. It does not include cosmetic blemishes or scratches, or regular wear and tear.

The coverage does not include helicopters, boats, cars, buildings and studios.

Where do we cover?

Wedio Global Coverage covers all countries and regions, with a few exceptions.

Currently our global coverage does not cover: Afghanistan, Algeria, Angola, Bolivia, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Congo - Brazzaville, Congo - Kinshasa, Cuba, Côte d’Ivoire, Eritrea, Ethiopia, Georgia, Guinea, Iran, Iraq, Lebanon, Mauritania, Myanmar (Burma), Niger, Nigeria, North Korea, Russia, Somalia, Sudan, Syria, Ukraine, Yemen, Zimbabwe.

What is not covered?

  • Theft from unlocked vehicles

  • Underwater use

  • Wear and tear

  • Shipment

  • Usage outsite the Wedio marketplace

  • Usage by a third party ‘person’, who is not stated in the rental agreement relating the Wedio order and who is not a verified Wedio member

Deductible

In case of damage or theft, the renter is responsible for paying 15% of the replacement value or repair cost, but a minimum of £285 in the UK, and a minimum of €335 in the EU.

In the case of voluntary parting, the lender gets reimbursed, less a 15% deductible, which is calculated based on the value of the equipment. The equipment's value is also calculated by how much a piece of equipment depreciates in value each year.

Reimbursement will be paid out to lenders with or without VAT depending on the lender's status.

Claims

The Wedio Global Coverage is secondary to existing coverage procured by the owner.

In case of damage or theft, and assuming the claim is approved, you will be reimbursed for the value of the equipment rented or the cost of repair, less a deductible, which will be reimbursed by the renter.

In case of voluntary parting, and assuming the claim is approved, you will be reimbursed for the value of the equipment rented, less a 15% deductible, which is calculated based on the value of the equipment.

Need to report a claim?

To file a claim you must meet the following criteria:

  • The claim is filed no more than 48 hours days after the incident

  • The claims form is completed and all information is provided including documentation of the damaged equipment (purchase receipt) and documentation of the damage occurring in the rental period

  • In case of theft and fraud, you have filed a police report and can provide a copy

  • You have filed a claim on any other insurance policies covering the gear

Contact coverage@wedio.com to make a claim.

The Wedio team will be in touch to review the submission and process the claim. We will aim to have the claim resolved in 2 weeks. Depending on the case, it may take longer.

Disclaimer: Wedio is not an insurance provider, broker, or agent. Wedio is not licensed in any country to be an insurance provider, broker, or agent. The Wedio Global Coverage is not an insurance policy. Eligibility for coverage under Wedio Global Coverage is subject to your compliance with all of the terms and obligations in Wedio’s Terms and Conditions.

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