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Wedio
Seneste opdatering 14 dage siden
Last updated: 7th February 2025
These Terms & Conditions (hereinafter referred to as "Terms") govern access to and use of the platform and services (hereinafter referred to as the "Services") provided by Launch Lab ApS (CVR: DK44921952), Nørre Allé 70A, 1., 8000 Aarhus C, Denmark (hereinafter referred to as "Wedio").
By registering as a member on Wedio, you accept these Terms and Conditions. Your acceptance represents a legally binding agreement between you and Wedio regarding the use of our Services.
Wedio operates as a facilitator for members to connect and transact. Wedio is not a contracting party to any rental, lending, buying, or selling agreements between members. All transactions are conducted at the sole risk of the involved parties. Any disputes arising from agreements are the sole responsibility of the involved members, and Wedio is exempt from any claims.
All information regarding assets on the platform is provided by the members. Wedio assumes no obligation to verify the accuracy of the listed information.
Users are prohibited from:
Using automated systems, scripts, bots, or scraping tools to collect data from the platform.
Circumventing platform fees by transacting off-platform.
Modifying, copying, or publicly distributing content from Wedio.
Sending spam or unauthorized commercial messages to other members.
Violations of these restrictions may lead to account suspension or termination.
To use Wedio, you must:
Be at least 18 years old.
Register an account with valid and truthful information.
Verify your identity as required by Wedio.
Keep your account credentials secure.
If you suspect unauthorized access to your account, you must immediately notify Wedio.
Wedio performs ID verifications as a service but does not guarantee the authenticity of any user. Wedio is not responsible for losses arising from fraudulent users, stolen identities, or misuse of the platform.
Disclaimer: Wedio is not an insurance provider. The Wedio Global Coverage is a financial assistance program that offers limited coverage for certain rentals. The Coverage is a waiver, not to be confused with an insurance policy.
Maximum coverage amount: 10,000 DKK (€1,350, £1,100) per claim.
Deductible (Self-Risk): 5,000 DKK (€675, £550) per incident.
Coverage applies only to rentals processed via Wedio.
The Wedio Global Coverage does not cover:
Fraud, scams, or unauthorized transfers.
Theft, voluntary parting, or missing equipment.
Negligence or misuse of rented gear.
Rentals conducted outside the Wedio platform.
Rental that started on Wedio, and then extensions happened outside the platform.
If the rented Listing is damaged or lost, and the damage or loss is:
- Caused intentionally or occurred as a result of willful and wanton misconduct, negligence or recklessness;
- A result of extreme temperatures, exposure to water or moisture, sand, gas, dirt or if the damage or loss is caused by natural hazards outside human control, other uncontrollable natural forces for which no person can be held responsible or governmental action;
- A result of wear and tear, mechanical breakdown, false pretense or work upon the property;
- Caused by a hidden or latent defect, rust, oxidation, corrosion or discoloration, vermin, insects or animals.
- A result of fraud, deceit, scams, voluntary parting, involuntary loss or unauthorized transfer.
- Occurred in any of the excluded countries or occurred during travel, transit, shipment or other delivery of a rented Listing, before the Listing is in control or custody of the Renter.
- Theft by an employee of the Renter or Theft by an associate of the Renter.
- Theft by service provider or contractor, hired by the Renter.
- Theft from an unlocked vehicle (theft from vehicle without evidence of forced entry).
- Theft of an unattended Listing.
- Acceptance of the Terms is based on fraudulent or material misrepresentation.
- Not reported by the renter to Wedio within 48 hours after the damage event or loss.
- Loss of use of a rented Listing incurred by the Lender or Renter.
- Loss of any items included in the Listing that are not returned at the end of the Rental Period.
- Loss of income or time, or any other loss that is monetized or any other cost related to the Listing that may be incurred by the Lender or Renter.
- Manufacturer's defects, or product or mechanical failure, which are not caused by the Renter.
- Usage of the rented items by a third party ‘person’, who is not stated in the rental agreement relating to the Wedio order and who is not a verified Wedio member.
- Usage of rented drones without valid certificates and permits.
Payment Obligation Under Coverage
If the renter fails to pay the coverage amount to the lender, it is solely the lender’s responsibility to collect the payment from the renter. Wedio is never responsible for pursuing payment from the renter nor for compensating the lender. Wedio will only disburse the coverage amount to the lender once the renter has successfully made their payment.
Coverage Exclusions by Country
Wedio Global Coverage is not available in the following countries: Afghanistan, Algeria, Angola, Bolivia, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Congo - Brazzaville, Congo - Kinshasa, Cuba, Côte d’Ivoire, Eritrea, Ethiopia, Georgia, Guinea, Iran, Iraq, Lebanon, Mauritania, Myanmar (Burma), Niger, Nigeria, North Korea, Russia, Somalia, Sudan, Syria, Ukraine, Yemen, Zimbabwe.
Wedio reserves the right to assess, investigate, and determine the eligibility of a claim for coverage. Wedio is not obligated to cover any loss and may, at its sole discretion, deny a claim.
Transaction Fees & Sales Reporting
Users must report any sales transactions initiated on Wedio, even if completed off-platform. A transaction fee of 8% of the total purchase price will apply for any unreported sales.
If a user fails to report a sale, Wedio reserves the right to enforce the transaction fee and restrict access to the platform.
Each member is responsible for determining and paying any applicable taxes related to their transactions.
Lenders are responsible for VAT on rental transactions.
Wedio only handles VAT on its service fees.
Wedio assumes no liability for incorrect tax reporting by members.
For Renters:
Cancellations within 2 hours of approval or more than 24 hours before pickup → Full refund.
Cancellations less than 24 hours before pickup → 50% of rental price charged.
No-shows (failure to pick up equipment) → 100% of rental price charged.
For Lenders:
Lenders must notify renters promptly if they need to cancel.
Frequent last-minute cancellations may lead to account suspension.
Rentals must be returned by 10:00 AM on the agreed return date.
Late returns will incur an additional one-day rental fee per 24-hour delay.
Wedio reserves the right to charge renters directly for late returns.
Wedio does not guarantee continuous service availability and is not liable for:
Temporary downtime or maintenance-related outages.
Loss of data or lost transactions due to technical issues.
Any consequential, indirect, or punitive damages arising from platform use.
Any disputes between a member and Wedio shall be resolved through arbitration in Denmark before resorting to courts. Arbitration shall be conducted in Danish, and each party shall bear its own costs.
Members must resolve disputes among themselves before escalating to Wedio. If a resolution cannot be reached, Wedio may intervene at its discretion.
Users must actively accept these updated Terms before continuing to use the platform. Changes apply to:
New bookings from 7. February 2025.
Existing bookings remain under previous Terms.
10. LENDER'S RESPONSIBILITY
Lenders are responsible for creating their own Listings, and for the accuracy and content of their Listings, even if the Listings were created by Wedio via the Lead In program. Lenders must accurately describe the Listing and all of the Listing contents, so that the Renter, Wedio, law enforcement, or courts can review exactly what a Renter rented. Lenders must only upload photos that accurately represent the Listing that they are offering to rent to a Renter.
Lenders bear full responsibility for the accurate handling and reporting of Value Added Tax (VAT) related to the rental price they establish when creating their listings. Wedio's responsibility is solely limited to the VAT associated with the Wedio Service Fee. As a courtesy to lenders, Wedio offers an automated invoicing creation on the rental price set by the lender between lenders and renters. The presence of VAT on such invoices is contingent upon the lender's VAT status, as verified during the registration process. Wedio does not assume any obligation or liability for the governance or management of this VAT amount. Lenders can always contact Wedio to change or remove the feature from their profile.
Lenders are responsible for setting a accurate market value for their Listing (hereinafter, “Replacement Value”). The Listing Replacement Value is displayed publicly on the Listing so that a Renter is aware of the Replacement Value prior to placing a rental request. Accordingly, you, as a Lender, agree that a Renter, and/or Wedio does not owe the Lender an amount for the repair or replacement of the Listing in excess of the Replacement Value that the Lender has set for Listing at the time the Renter submits a rental request for the Listing. Lenders may adjust a Listing Replacement Value at any time, except for when a Listing has been requested by a Renter or in an active rental. Wedio will keep track of any adjustments in the Listing Replacement Value.
Wedio reserves the right to change the price of a Lender’s Listing. Wedio does so in order to maintain reasonable rental prices relative to other listing prices, with the intention to increase the likelihood that a Lender will have their Listing rented by a Renter. If a Lender does not agree with a price change, they have the option of closing their listing at any time, refusing to accept a rental request or contacting Wedio to discuss the issue.
These Terms are governed by Danish law.
Any disputes shall be settled in Copenhagen City Court (Københavns Byret).
For questions, please contact [email protected].
By using Wedio, you acknowledge and accept these Terms & Conditions.
Aarhus C, February 2025
Launch Lab ApS (CVR: DK-44921952)
Nørre Allé 70A, 1.
8000 Aarhus C, Denmark (hereinafter referred to as "Wedio")