What should I do if the seller doesn’t respond to me?

At our Buy/Sell marketplace, we understand that communication is essential for successful transactions. If the seller doesn't respond to you, there are a few steps you can take to resolve the issue.

1. Check Your Messages.

First, make sure that you have checked your messages on our platform. It's possible that the seller has already responded, but you may not have received a notification. If you haven't heard back, send a follow-up message to the seller, as they may have missed your initial message.

2. Give the Seller Time.

If you have sent a message and haven't received a response, give the seller some time to reply. They may be busy with other transactions or personal matters. We recommend waiting at least 24-48 hours before following up with them again.

3. Contact Us.

If you still haven't received a response from the seller after waiting for a reasonable amount of time, contact us. We'll try to reach out to the seller on your behalf and help facilitate communication between the two of you. We may also be able to offer additional support or assistance to help resolve the issue.

4. Cancel the Transaction.

If you have tried to contact the seller multiple times and still haven't received a response, you may need to cancel the transaction. Contact us, and we'll help you cancel the transaction and provide you with a refund if necessary.

In summary, if the seller doesn't respond to you, don't panic. Start by checking your messages, giving the seller some time to respond, and following up with them again. If you still haven't received a response, contact us, and we'll help facilitate communication or cancel the transaction if necessary. We're committed to providing a safe and secure community, and we're here to support you every step of the way.