Wedio Global Coverage — your protection for accidental damage or theft when renting, lending, and subscribing to film & photo equipment through Wedio.

Wedio Global Coverage is available for all film and photography equipment listings and covers each rental for up to £25,000 (€30,000 in the EU). The coverage provides peace of mind when renting out your equipment through Wedio.

What is covered?

Camera equipment and/or related equipment rented or subscribed to through Wedio. Wedio Global Coverage covers:

  • Damage

  • Theft

  • Voluntary parting

Read more here.

The Wedio Global Coverage applies to damage that occurs during a rental or subscription through Wedio.

Damage is classified as anything that impairs the functionality of the gear. This does not include cosmetic damage, scratches, blemishes or regular wear and tear.

The coverage does not apply to helicopters, boats, cars, buildings, or studios.

Where do we cover?

Wedio Global Coverage covers most countries and regions, with a few exceptions.

Currently, our global coverage does not apply in: Afghanistan, Algeria, Angola, Bolivia, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Colombia, Congo - Brazzaville, Congo - Kinshasa, Cuba, Côte d’Ivoire, Eritrea, Ethiopia, Georgia, Guinea, Iran, Iraq, Lebanon, Mauritania, Myanmar (Burma), Niger, Nigeria, North Korea, Russia, Somalia, Sudan, Syria, Ukraine, Yemen, Zimbabwe.

What is not covered?

  • Theft from unlocked vehicles

  • Underwater use

  • Wear and tear

  • Lost in Shipment

  • Usage outside the Wedio marketplace

  • Usage by a third party ‘person’, who is not stated in the rental agreement relating to the Wedio order and who is not a verified Wedio member

Excess

In the case of damage or theft, the renter is responsible for paying 15% of the replacement value or repair cost of the item/items concerned. The minimum excess to initiate Wedio Global Coverage is £285 in the UK, and €335 in EU Countries.

In the case of voluntary parting, the lender will be reimbursed the market value of the items concerned (up to £25k) minus a 15% excess.

Reimbursement will be paid out to lenders with or without VAT depending on the lender's status.

Claims

Wedio Global Coverage must be used secondary to any existing coverage procured by the owner.

If a damage or theft claim is accepted, you will be reimbursed the market value of the equipment rented out or the cost to repair if repairable (whichever value is lowest). The renter will be responsible for an excess payment which will be collected by Wedio.

If a voluntary parting claim is approved, the lender will be reimbursed the market value of the equipment rented out, minus a 15% excess.

Need to report a claim?

A valid claim should ensure that:

  • You inform us no more than 48 hours after the incident.

  • Have completed a claims form and include documentation of the damaged equipment (purchase receipt or proof of purchase) as well as an account of the incident that led to damage occurring.

  • That you have in the case of theft or fraud, filed a police report and can provide a relevant crime reference number.

  • Have filed a claim on any active insurance policy covering the gear concerned.

To make a claim, contact us at coverage@wedio.com.

The Wedio team will be in touch to advise on the next steps and the claim submission process. We aim to have the claim resolved in 2 weeks. Depending on the complexity of the case, this may take longer.

Disclaimer: Wedio is not an insurance provider, broker, or agent. Wedio is not licensed in any country to be an insurance provider, broker, or agent. The Wedio Global Coverage is not an insurance policy. Eligibility for coverage under Wedio Global Coverage is subject to your compliance with all of the terms and obligations in Wedio’s Terms and Conditions.

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