How do I file a claim?

The Wedio Global Coverage is secondary to existing coverage procured by the owner.

In case of damage or theft, and assuming the claim is approved, you will be reimbursed for the value of the equipment rented or the cost of repair, less a deductible, which the renter will reimburse.

In case of voluntary parting, and assuming the claim is approved, you will be reimbursed for the value of the equipment rented, less a 15% deductible, which is calculated based on the value of the equipment.

Need to report a claim?

To file a claim, you must meet the following criteria:

• The claim is filed no more than 48 hours days after the incident.
• The claims form is completed, and all information is provided, including documentation of the damaged equipment (purchase receipt) and documentation of the damage occurring in the rental period.
• In case of theft and fraud, you have filed a police report and can provide a copy.
• You have filed a claim on any other insurance policies covering the gear

Contact [email protected] to make a claim.

The Wedio team will be in touch to review the submission and process the claim. We will aim to have the claim resolved in 2 weeks. Depending on the case, it may take longer.

Disclaimer: Wedio is not an insurance provider, broker, or agent. Wedio is not licensed to be an insurance provider, broker, or agent in any country. The Wedio Global Coverage is not an insurance policy. Eligibility for coverage under Wedio Global Coverage is subject to your compliance with the terms and obligations in Wedio’s Terms and Conditions.