After a sale is made on Wedio's platform, we want to clarify that we don't have any contact with the equipment. Once the item is sold, it goes directly from the seller's location to the buyer's address. We facilitate the transaction, but we do not handle the equipment itself.
However, there are instances where, upon the buyer's choice, the kit may arrive at our third-party service point for a thorough check. This additional step is meant to ensure the quality and authenticity of the equipment, providing peace of mind to both buyers and sellers. However, Wedio is not physically involved in this step.
Rest assured that Wedio's commitment is to facilitate a smooth transaction between buyers and sellers while prioritising the privacy and security of their equipment. We maintain a transparent and efficient process to safeguard the interests of all parties involved.